Common FAQs

GENERAL QUESTION

No, its completely un-managed — if you experience issues with your package, you can reach out to our support team.

You can buy a domain name anytime from our site. Note that you can get one free for a year with any of our packages.

Yes! This is what we are specialists in. We provide Fully Managed Services where we will Build, Manage & Maintain your site. Best thing is your not limited to the amount of times you can ring us to make changes to your site/ shop!

Sales – 

24/7 – Phone, Chat, E-Mail, Ticket & Socials.

Fully Managed Team – 

24/7 – Phone, Chat, E-Mail, Tickets & Socials.

Website/ Store Builder Support –

24/7 – Phone, Chat, E-Mail, Tickets & Socials

Cloud Hosting Support –

24/7 – E-Mail & Tickets Only.

Yes you can all our packages come with E-Mail access so you can have for example – info@yourbusinessname.com

Each E-Mail address is limited to 2GB but that is around 30-50 thousand E-Mails. So as long you delete all your spam and junk you’ll have no problem.

Transferring domains are easy simply type your domain into the search box on our home page.

Then select Transfer domain to RedsWebs

We have a knowledge base with Guides and Videos on how you can do this. Unfortunately as we are lacking Hosting Team members so we are unable to provide a migration service at this moment of time.

If your domain is with us it will automatically be set to renew so you don’t have to do anything but ensure the money is ready in a years time.

With RedsWebs you get a Free SSL Certificate with all our packages. If you are a Fully Managed Customer don’t worry we would have applied and done this for you already. If you are a Hosting customer you can add your SSL certificate via the SSL/ TLS Status page in the Control Panel.

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Days money back guarantee

You most likely won't need it, but for ease of mind it's available on all our products.

Everything Secure

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